Effective Date: 01/07/26

Welcome to Silver House Gold & Diamonds. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing this website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products & Services

Silver House Gold & Diamonds offers gold, silver, diamond, and other jewellery products through our website. All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

3. Pricing

• All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
• Prices are subject to change without prior notice.
• While we strive for accuracy, pricing errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel or refuse the order and provide a refund if payment has already been made.

4. Orders & Payment

• Orders are confirmed only after successful payment verification.
• We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, product unavailability, or other unforeseen circumstances.
• Payments are processed securely through trusted third-party payment gateways.

5. Product Information

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

• Product colours may vary slightly depending on your screen settings.
• Jewellery weight and dimensions may have slight manufacturing variations.
• Gold, silver, diamond, and gemstone prices may fluctuate based on market conditions.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.
• Customers are responsible for providing accurate shipping information.
• We are not responsible for delays caused by courier partners or incorrect address details.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy. Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including text, logos, product images, graphics, icons, designs, and other materials, is the property of Silver House Gold & Diamonds and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. User Responsibilities

By using this website, you agree:

• Not to use the website for any unlawful purpose.
• Not to interfere with website security or functionality.
• Not to upload harmful software, malware, or malicious content.
• To provide accurate and complete information when placing orders or submitting inquiries.

10. Limitation of Liability

Silver House Gold & Diamonds shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, to the fullest extent permitted by law.

11. Third-Party Links

Our website may include links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services provided by those websites.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page with a revised Effective Date. Continued use of the website constitutes acceptance of any changes.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts in West Bengal, India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Silver House Gold & Diamonds

Email: contact@silverhousegoldanddiamonds.com

Phone: +91 94764 09501

Address: Near Bus Stop, Belda, Mahammadpur, West Bengal 721424, India