Privacy Policy

Effective Date: 01/07/26

Welcome to Silver House Gold & Diamonds. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely through trusted payment providers)
  • Any information you provide through contact or inquiry forms

Non-Personal Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Respond to your inquiries and customer support requests.
  • Improve our website, products, and services.
  • Send order confirmations and shipping updates.
  • Inform you about new collections, offers, and promotions (only if you choose to receive them).
  • Prevent fraud and maintain website security.
  • Comply with legal obligations.

3. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Analyze website traffic.
  • Improve website performance.
  • Provide relevant content and promotions.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Payment Security

We do not store your complete payment card details on our servers. Payments are processed securely through trusted third-party payment gateways using industry-standard encryption technologies.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting and technical service providers
  • Government or legal authorities when required by law

All third-party providers are expected to protect your information appropriately.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of internet transmission is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Withdraw marketing consent.
  • Request a copy of the personal data we hold about you.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Silver House Gold & Diamonds

Email: contact@silverhousegoldanddiamonds.com

Phone: +91 94764 09501

Address: Near Bus Stop, Belda, Mahammadpur, West Bengal 721424, India

We will respond to your inquiry as soon as reasonably possible.